I’m mistakenly ordered the wrong size Rod and did not realize it until I was on the water. I made a few cash with it and realized it was underpowered for what I wanted. Tried to send it back and they said they would not honor.
Bought three rods the first month. And had planned to buy
12 more.
Because you would not switch it out I won’t be buying anymore from your company. Nothing wrong with your rods. More about your customer service guidelines. I have a strong voice and I know I would’ve sold a lot more of these rods, but I’m glad that I found out. This is the way you do business now I’m sorry.
What can I say?, This Rod is perfect perfection.! durable lightweight, and the looks and color scheme is out of this world!! a very sleek great looking Rod!! very good action it’s super sensitive
Top notch rods. Great customer service. Awsome warrantee. Been using these rod for seven years
LOVE THE ACTION LOVE THE LOOK AGAIN ARK RODS SUPRISES ME ON HOW WELL THESE RODS NOT ONLY LOOK BUT REACT IN THE WATER
Thank you very much for replacing these two rods for my boys. They won them by placing 5th in GA B.A.S.S. nation this year. I accidentally broke the rods as we were leaving the award ceremony. I reached out and you guys replaced them free of charge. Awesome customer service!