So within several days I had 2 rods go belly up with the reel seat that started rotating on the rod blank. Contacted Ark customer service talked to a nice gal there, and was told she would call back in ten minutes. So I waited 90 minutes and call back. My call went to voice mail, and is where it stands.
Great company stand behind there work
I mistakenly ordered the wrong size Rod and did not realize it until I was on the water.
Talked with someone in the company that said I wouldn’t need any anything bigger for what I was fishing. It wasn’t the area. It’s the size of the weight that makes the rod not comfortable.
I made a few pitches with it and realized it was underpowered for what I wanted.
Tried to send it back and they said they would not honor because it’s Used.
I Bought three rods this month And had planned to buy
Several more by the end of the year.
Because you would not switch it out I won’t be buying anymore from your company. Nothing wrong with your rods. More about your policies.
What can I say?, This Rod is perfect perfection.! durable lightweight, and the looks and color scheme is out of this world!! a very sleek great looking Rod!! very good action it’s super sensitive
Top notch rods. Great customer service. Awsome warrantee. Been using these rod for seven years