Rod issue: My Walking stick reel seat got unglued. The rod is technically brand new and has been used less than 5 times. The glue was not applied properly and gave out. This is a little bit concerning, but it happens, and my other 5 Ark rods do not have this issue.
Warranty: Since the rod was less than 90 days old, Ark customer service accepted the warranty. I had to cut the part of the rod and mail it to them. They are sending me new rod free of charge.
I was just under 90 days, so the warranty worked just fine, and if I was out of the 90-day window, I don't know how Ark would handle this problem. This is clearly a workmanship issue, and I hope they would accept the warranty, but again, I cannot confirm this.
All in all, it worked out fine, but it makes me question the quality of the gluing process and the components.
Cobb Series Gen II Casting Rod
Cobb Series Gen II Casting Rod
They made quick work of my warranty claim. Highly recommended
Its is an amazing rod for the price. Love it!!