Cobb Series Gen II Spinning Rod
Recently broke one of my Cobb rods due to my stupidity. The following day had to replace it. Too good of a fishing rod to not get again.
This makes my 5th Ark rod. Cant wait to use this new one this fall.
Can always count on quick and timely delivery
I have 2 of the same tods. One broke on the rod top on the very first cast. ARK repkaced it 100% at no vost to me.
I call that excellent service and backing up their products 100%!
I have told a lot of fishing buds about how well I have been taken care.
Mike Stirrat
I purchased a fairy wand last year but before it was even used I found that it was broken under an eyelet wrap and the thread/ glue was the only thing holding it together. I was able to contact customer support fairly quickly but ended up returning it to the store due to timing. The rod was swapped out and I loved the replacement. The components seem to be high quality and it has great sensitivity, especially considering the price of the rod. Last week the replacement broke cleanly in 2 places on a hookset. The issue is not with the broken rod because I am not an expert and cannot tell if it was damage or product defect. The issue lies in not being able to get a response on the warranty claim, if it is my fault let me know so i can buy a replacement. I have filled out the form, sent a follow-up email, and used the chat function but the only response I have gotten was an automated acknowledgement of the form being filed. I know things were probably delayed due to the holiday weekend but it has still been 6 working days without a response. If it wasn't for this delay, the review would be a 4-5 star as it is one of the best rods in its price range.