I have been a fan of Ark rods for quite some time and own a full arsenal of the original Cobb Series. Unfortunately, I have been disappointed with the Gen II rods, as they simply do not seem to have the same quality or durability as the originals.
This is now the fourth Gen II rod I have had break. I will readily admit that one was my fault, but the other three snapped toward the tip while fighting fish under normal fishing conditions.
I have always been a strong supporter of Ark rods, which makes this particularly disappointing. I really liked the original Cobb Series, but based on my experience, the Gen II rods just haven’t lived up to the same standard.
We sincerely apologize for the experience you’ve had with the Cobb Series Gen II rods. We appreciate you taking the time to share your feedback and we value your business. We stand behind the quality of our products and are committed to providing products that meet our high standards of performance and reliability. Thank you for bringing this to our attention and giving us the opportunity to address any imperfections, if any.
Thanks,
Team ARK
Somehow broke the end of a fairy wand I purchased back in August. This was my 6th Ark rod.
I Contacted customer support and they sent me what I needed to return to claim the no questions asked warranty. I received my replacement rod in a couple of weeks. Will continue to be a loyal customer of Ark Rods.
It broke when I was unpacking it. I called and they shipped me a new one right away. Have not had time to use the replacement one yet, but it looks and feels great!
smart rod
Cobb Series Gen II Spinning Rod